Careers at NASSP

Position Summary:

THIS POSITION IS 100% REMOTE

The National Association of Secondary School Principals (NASSP) is seeking a dynamic and experienced Director of Membership to lead and execute a data-driven growth strategy for NASSP individual membership and its ecosystem student leadership programs, including the National Honor Society, National Junior Honor Society, National Elementary Honor Society and National Student Council.

The Director of Membership will lead a team charged with growing NASSP membership and expanding our student leadership programs through savvy and effective acquisition and retention strategies. The ideal candidate is data-driven, results-oriented, and thrives in a culture of innovation, collaboration, and continuous improvement. This person should be willing to develop a deep understanding of K-12 schools, and be enthusiastic about education, and excited about working to transform education through school leadership.

Essential Duties and Responsibilities include the following:

Recruitment, Retention & Chapter Support

• Develop and execute a data-driven strategy for member acquisition, retention, and chapter development, including value audits and value propositions.
• Establish measurable and attainable goals for membership and chapter growth.
• Collaborate with cross-functional teams and chapter leaders to design compelling campaigns and outreach strategies.
• Develop resources and provide guidance to chapters and state affiliates to support capacity building and local recruitment, retention, and engagement efforts.
• Ensure alignment with NASSP core values and strategic objectives in all chapter and membership-related activities.

Reporting and Analysis

• Analyze member and chapter data to identify trends, risks, and opportunities for growth and improvement.
• Collaborate across departments to enhance reporting capabilities and actionable insights.
• Provide weekly top-line reports and analysis for the Chief Membership Officer.
• Develop monthly membership performance summaries for the executive team and quarterly updates for the Board of Directors.
• Develop capacity reports for state associations and quarterly performance summaries for state teams and leadership.

State and Chapter Coordination & Relations

• Build and maintain strong, collaborative relationships with state associations, district entities, regional chapters, and key local leaders.
• Identify opportunities for capacity building support, joint recruitment, retention, and engagement campaigns, and other partnership opportunities at the chapter and state level.
• Host regular virtual meetings and strategy sessions for state and chapter representatives, offering feedback loop opportunities, training, capacity building support, and space for peer learning.
• Track, analyze, and update state and chapter membership fees, benefits, and affiliation agreements to ensure consistency and alignment.
• Evaluate and monitor dues reconciliation and other transactional processes for greater efficiency and effectiveness.

Team & Operations Management

• Recruit, coach, and develop the membership team to achieve both organizational and individual growth goals.
• Manage the annual membership budget and ensure alignment with strategy and operations.
• Oversee membership operations, including coordination with external vendors and contractors (e.g., mail vendors, contract support, insurance providers).
• Lead the procurement and communication of high-value members and chapter benefits.

Required Knowledge, Skills & Experience include the following:

Experience

• 6+ years of experience in membership management, chapter relations, business development, or related field.
• Direct experience growing membership and strengthening member retention or experience with NASSP membership and/or NASSP student leadership programs preferred.
• Direct experience working with chapters to build capacity, enhance recruitment & retention and optimize local influence.
• Experience supporting chapter relations and managing affiliate partnerships.
• Demonstrated experience collecting, analyzing, and leveraging data to inform strategy development and decision making.
• Utilizes data to set goals and/or meet key performance indicators.
• Demonstrated experience developing and managing comprehensive budgets.
• Commitment to building and supporting a positive team culture and working environment.
• Experience with association management software (AMS) or learning management systems (LMS) preferred.
• Bachelor’s degree required.
• Former school leadership or principal experience is a plus but is not required.

Skills and Critical Success Factors

• Ability to effectively collaborate with cross-functional teams.
• Excellent analytical, problem-solving, and strategic planning skills with knowledge of anticipatory practices.
• Ability to develop, align and articulate strategies with organizational priorities and objectives.
• Exceptional communication, presentation, and relationship-building skills.
• Commitment to building a culture of innovation, collaboration, and continuous improvement.
• Collaborative mindset with experience building alignment across teams and stakeholder groups.
• Proven organizational skills with the ability to juggle multiple priorities and meet deadlines.
• Initiative-taking with a keen sense of accountability.
• Experience    with    association    management    systems    (AMS),    Customer    Relation Management Systems (CRM) or learning management systems (LMS) preferred.
• An understanding of K-12 school leadership, school operations, and the education industry is a plus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel

Domestic travel will be required for all NASSP events (25%).

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Salary Range: 135,000 – 155,000 USD Annually

The referenced salary range is based on the Company’s good faith belief at the time of posting. Actual compensation may vary based on factors such as work experience, market conditions, education/training and skill level.

All resumes should be submitted to the [email protected].

Position Summary:

The Program Manager, Scholarships & Awards is responsible for the successful planning, execution, and continuous improvement of NASSP’s student recognition programs, including the NHS Scholarship, NASC Scholarship, NJHS Outstanding Achievement Award, NASSP Student Service Grants, National Council of Excellence, and Chapter Awards of Excellence. This role serves as the primary project owner of these programs and collaborates cross-departmentally to ensure effective delivery, alignment with organizational goals, and a positive experience for participants. The Program Manager will collaborate with the Program Coordinator, Scholarships & Awards to support day-to-day program operations and ensure processes are efficient, equitable, and informed by data.

This position is ideal for someone with experience managing complex programs, a passion for celebrating student leadership, and a commitment to operational excellence and member value.

Essential Duties and Responsibilities include the following:

Program Management & Development

• Manage end-to-end implementation of scholarships and awards, including planning, timelines, application and review process, and communications.
• Lead continuous program assessment and improvement, incorporating feedback from applicants, advisers, and principals.
• Ensure scholarship and award programs align with NASSP’s strategic goals, particularly around member engagement and retention.
• Develop, maintain, and lead annual program plans.
• Oversee and refine operational workflows to increase efficiency and improve applicant experience.
• Collaborate with the program coordinator by providing guidance, prioritization, and operational support.
• Support the Director of Member Engagement in ensuring responsible use of scholarship and program funds.
• Coordinate with external vendors or partners.
• Lead virtual programming focused on educating or elevating student recognition programs.

Communications Management

• Review and approve all scholarship and award program emails, ensuring clarity, consistency, and tone.
• Support principals, advisers, and students by monitoring and responding to program inquiries and escalating when necessary.
• Create, maintain, or update program documentation and resources to ensure consistency and continuity of scholarship and award programs.
• Partner with the communications and marketing teams to align messaging and promote scholarship and award programs across multiple channels, as well as establish communications and marketing calendars.

Program Evaluation & Data-Driven Improvement

• Develop and manage annual action plans and set goals to assess program health and inform decision-making.
• Partner with the Director of Member Engagement to evaluate new programmatic opportunities or make modifications to existing models.
• Track and report key program data, maintaining accurate records and assisting with internal reports and dashboards.
• Gather and analyze feedback from applicants, advisers, and reviewers to shape future program design and resources.
• Synthesize and share key insights with cross-functional teams to inform communications, marketing, and membership strategies.
• Conduct benchmarking and trend analysis to evaluate program performance year-over- year and against peer organizations.
• Identify opportunities to streamline data collection, improve accuracy, and enhance evaluation methods.

Cross-Team Collaboration

• Coordinate with communications, marketing, and membership teams to ensure high- quality marketing, outreach, and recognition experiences.
• Share applicant and participation insights with membership and marketing teams to support retention and acquisition efforts.
• Represent the Member Engagement team in internal planning meetings for student leadership recognition at events and conferences.
• Collaborate with the finance team to manage timelines and documentation for scholarship and award disbursement and tracking.
• Partner with the technology team to identify improvements to application, survey, and data reporting infrastructure to support efficient programming.
• Assist with on-site event logistics and provide hands-on support during events.

Required Knowledge, Skills & Experience include the following:

• Bachelor’s degree in education, nonprofit management, public administration, program management, project management, or a related field.
• 5+ years of experience in program management, preferably within the education, nonprofit, or scholarship/award sector.
• Demonstrated experience managing projects from start to finish and aligning work to organizational priorities.
• Strong communication and relationship-building skills, with experience working across departments and with external partners.
• Ability to manage data, track program metrics, and report outcomes to internal and external audiences.
• Proficiency with program or application management systems (e.g., Zengine).
• Strong organizational and time-management skills with attention to detail and follow- through.
• Experience using program or project management tools to track timelines and tasks.
• Approximately 10-15% travel per year

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Salary Range: 80,000 – 95,000 USD Annually

The referenced salary range is based on the Company’s good faith belief at the time of posting. Actual compensation may vary based on factors such as work experience, market conditions, education/training and skill level.

All resumes should be submitted to the [email protected].