Participant FAQ

  1. Registration
    1. Why do I only see the interactive tutorial and not the course?
    2. How do I receive my seat assignment to take the diagnostic?
    3. How is my demographic information used?
    4. My name is spelled incorrectly. How do I correct this?
    5. Can I retake the diagnostic?
  2. Navigation
    1. How can I best prepare for the diagnostic?
    2. Who do I contact if I have technical difficulty?
    3. What happens if I lose internet connection while in the diagnostic?
    4. What happens if I forget to log out or get interrupted when partway through the diagnostic?
  3. Content
    1. Is there a maximum character limit for the tasks?
    2. What should I do if I cannot access my school profile or PDF files with my performance scores?
  4. Scores
    1. When will scores be available?
    2. How do I get the results?
    3. Who has access to my score report?
    4. How is my diagnostic scored?

Registration

Why do I only see the interactive tutorial and not the course?

After you register or log in, your Business Unit Administrator (BU Admin) must activate your seat to take the diagnostic. Until then, you will only have access to the interactive tutorial. Use this opportunity to become familiar with the navigation and types of tasks in the Diagnostic of Educational Leadership Practice. Notify your BU Admin when you are ready for your seat assignment.

How do I receive my seat assignment to take the diagnostic?

Create your account and log in using the link from the email invitation. Then, notify your Business Unit Administrator (BU Admin) that you are ready for your seat assignment. Your BU Admin will provide you a link to take the diagnostic.

How is my demographic information used?

It is used in the aggregate for research purposes only; no individual demographic information is shared.

My name is spelled incorrectly. How do I correct this?

Misspellings can be corrected by the system administrator. Email the correction to BRDiagnostic@nassp.org.

Can I retake the diagnostic?

Yes. The diagnostic is a meaningful and manageable method of providing educational leaders feedback about their strengths and opportunities for growth. Consult your BU Admin about retaking the diagnostic.


How can I best prepare for the diagnostic?

View the interactive tutorial to become familiar with the diagnostic’s navigation and types of tasks.

Who do I contact if I have technical difficulty?

For technical support, send an email to BRDiagnostic@nassp.org

What happens if I lose internet connection while in the diagnostic?

The diagnostic automatically saves your work every 10 seconds. If you lose internet connection, simply log back in and resume at the point you were interrupted.

What happens if I forget to log out or get interrupted when partway through the diagnostic?

The diagnostic will time out after 30 minutes of inactivity, after which you will need to log back in to complete the diagnostic from the last save point.

Note: Responses completed after timing out will not save.


Content

Is there a maximum character limit for the tasks?

Yes. Each task has a specified character limit. A character is counted for every alphanumeric character, space, and punctuation mark. In the upper right portion of the response screen is a character counter that shows your usage and the maximum number of characters allowed. You will not be able to save or submit any task that exceeds the maximum character limit.

What should I do if I cannot access my school profile or PDF files with my performance scores?

Turn off your pop-up blocker in your web browser to enable PDF files to open.


Scores

When will scores be available?

Score reports will be available within 15 business days after submission. NASSP will notify you when they are available.

How do I get the results?

Return to the diagnostic and click the “View Score” green action button under the Scores column in your completed course list. Scores are viewable online and downloadable as a PDF.

Who has access to my score report?

You and your BU Admin will have access to your scores.

How is my diagnostic scored?

Each dimension is measured at least three times in different tasks. Your responses are scored on a five-point scale that shows the progression of principal practice from Underdeveloped to Advanced. Each response is scored twice by two NASSP-trained scorers using a rubric to focus on one dimension at a time. To assure the reliability of scores, NASSP trains and certifies those who score your diagnostic and monitors the scoring process.

The five stages of principal practice are:

  • Advanced: You demonstrate accomplished practice. Your responses are at the systemic level and show evidence that you can apply the dimension multiple ways to achieve desired results.
  • Proficient: You demonstrate full competency. Your responses are at the strategic level and show evidence that you can apply the dimension to consistently achieve results.
  • Novice: You approach competency. Your responses are at the understanding level and show evidence that you can apply the dimension in routine situations.
  • Preparation: You require additional development. Your responses are at the knowledge and awareness level and show evidence that you understand how to apply the dimension in certain situations.
  • Underdeveloped:  You require knowledge and awareness. Your responses show little or no knowledge or awareness and little to no understanding of how to apply the dimension within a situation.